Data controller is OMV (Tunesien) Production GmbH. Furthermore, you may encounter and access on our website other offers or information of other OMV group companies, e.g. OMV Refining & Marketing GmbH, which are also controllers of personal data and to which this Privacy Policy applies as well.
If you have any questions regarding the processing of your data, please contact:
OMV (Tunesien) Production GmbH
Immeuble Waterside
Impasse du Lac Turkana
Les Berges du Lac, 1053, Tunis
T :+216 71 162 000
F :+216 71 162 555*
We process among others the following data:
• IP-address
• Browser type and version
• Information that the user is providing while filling in a contact form
Moreover, we are processing as well master data (e.g. name, address, contact information), billing information (e.g. billing details, bank data), documentation data (e.g. call memos and emails), and data in order to comply with legal requirements.
We process personal data that we receive from you (or your employer) in the context of a business relationship or the initiation of a business relationship or record in the context of legitimate interests. In addition, we process data that we legitimately obtain from publicly available sources (e.g. commercial register, land register, media).
While operating this website, we collect certain data ("personal data") that may refer to identified natural persons or identifiable natural persons, which are directly provided by the users of this website by filling in forms (e.g. name, first name, postal address, e-mail address, telephone number) or indirectly by visiting the website (e.g. IP-address).
Social Media
In order to inform a broad audience on OMV´s activities, we are using social media sharing buttons of different social media operators, mentioned below. The responsibility for an operation of these services in a manner that is compliant with data protection laws lies with the respective operator. OMV is only responsible for data collection and transfer to the plugin operator.
A sharing-button is an automated integration of buttons, which contain a link and click event related to the respective service.
The integration of these sharing buttons takes place for Facebook, WhatsApp, Twitter and LinkedIn by using a so-called two-click solution. This is ensuring a higher standard of data protection due to the absence of data transfer to social media operators up to the point in which the respective button is clicked and login data provided by the user to share the post or the user is already logged in when clicking the button.
Moreover, OMV is operating profiles and fan pages on Facebook, Instagram, Twitter, YouTube, LinkedIn and Xing.
Your data might be transferred to the USA. However, the concerned social media operators are certified under the EU-US Privacy Shield. This is why the processing can take place according to Art. 45 General Data Protection Regulation ("GDPR").
More information on the purpose and scope of processing of personal data by the social media operator as well as on your rights and possibilities to change settings regarding privacy, please consult the privacy policies of the respective social media operator.
Please be aware that personal data processing takes also place in case you are clicking on the links below.
Facebook https://www.facebook.com/privacy/explanation
Instagram https://www.facebook.com/help/instagram/155833707900388
Twitter https://twitter.com/en/privacy
YouTube https://policies.google.com/privacy?hl=en
WhatsApp https://www.whatsapp.com/legal/?lang=en
LinkedIn https://www.linkedin.com/legal/privacy-policy?src=or-search&veh=www.google.com%7Cor-search
Xing https://privacy.xing.com/en/your-privacy
Facebook
Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, (“Facebook“) is operating its social media button on our website.
With regards to the fanpage, Facebook is providing statistics on visitors and is transferring them to the operator of the fanpage in an anonymized way. Facebook is collecting the following data via the setting of Cookies on the computer or another device with access to internet that is accessing the fanpage, independently from the fact that you dispose over a Facebook profile or not: Age, gender, location, language, and point in time of access, liking of an account and post.
OMV can access information on who has interacted when with which post on the OMV fanpage or posted something on his/her own.
Instagram
Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA, a subsidiary of Facebook Inc., (“Instagram”) is providing statistics on the activity, content and target group visitors and is transferring them to the operator of the profile. Thereby, interactions, such as profile visits, website-clicks and conversation are visible.
Moreover, it can be assessed how many visitors watch our content (posts, stories and promotions) and where they found us. Additionally, data on subscribers and the target group is collected as well as on the growth rate of subscribers. Instagram is administering the mailbox by using the messaging tool; it sorts queries according to relevance of customers and date of receipt.
Instagram is setting Cookies on the computer or another device with access to internet that is accessing the OMV profile, whether or not you are disposing over a profile on Instagram.
Twitter
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07
Ireland, is operating its social media button of the microblogging service “Twittter” on our website.
Additionally, we are using a Twitter Feed plugin to display social media content on our website. This is why, our website is sending requests to Twitter´s servers in order to display images and videos. These requests may make your IP-address visible for Twitter as well, who may use it on their turn for their purposes as described in their privacy policy.
Each Tweet in the Twitter Feed on our website may directly be replied to, shared or liked. If you choose to interact with these functions, you will connect to Twitter.com, who may collect your IP-address, web browser user agent, set Cookies on your browser and monitor how you interact with the widget. In case you are logged in to Twitter, it will correlate your action within the widget (e.g. liking) with your Twitter account.
Twitter is providing statistics on how often each Tweet has been seen, related to, retweeted or favored by Twitter users, highlights the most powerful tweets and makes influencer of the network of the owner of the Twitter account visible. Moreover, the growth rate, interests and demographic data, e.g. language, gender, location, education, civil status, consumer habits, lifestyle and usage of mobile devices of OMV follower are collected and transmitted to the Twitter account owner.
Twitter is setting Cookies on the computer or another device with access to internet that is accessing the OMV profile, whether or not you are disposing over a Twitter account.
LinkedIn
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, (“LinkedIn”), is operating its social media button on our website.
With regards to the LinkedIn profile, OMV is provided with statistics on visitors via aggregated data on their location, skills, influencer they are following and content, which they deal with the most on LinkedIn.
LinkedIn is setting Cookies on the computer or another device with access to internet that is accessing the OMV profile, whether or not you are disposing over a LinkedIn profile.
Xing
Xing – New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany (“XING”) is providing statistics on OMV News´ views, the number of visits of the profile, follower, entries as employer of choice as well as skills and is transmitting these the Xing profile owner.
Xing is setting Cookies on the computer or another device with access to internet that is accessing the OMV profile, whether or not you are disposing over a Xing profile.
WhatsApp
The Messaging service provider WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, (“WhatsApp”) is operating its social media button on our website.
WhatsApp is setting Cookies on the computer or another device with access to internet that is trying to share the information of OMV´s website via WhatsApp, whether or not you are disposing over a WhatsApp account.
YouTube
„YouTube“ a subsidiary of Google Inc. with a seat at Google Ireland Limited in Gordon House, Barrow Street, Dublin 4, Ireland, is operating a video platform from which OMV is integrating videos on its own website.
YouTube is providing statistics on visitors via aggregated demographic data on their location, age, gender, which videos are viewed for how long and from which device, while doing so, it is also collected from which website with the embedded YouTube videos, visitors have been forwarded to YouTube or if they searched directly on YouTube etc. This data is transmitted to the YouTube profile owner.
YouTube is setting Cookies on the computer or another device with access to internet that is accessing the OMV channel, whether or not you are disposing over a Google account.
Web Analysis
Google
OMV is using a wide range of services provided by Google Ireland Limited, Barrow Street. Dublin 4, Ireland, which is also processing data on behalf of OMV according to Art. 28 GDPR. The purpose and scope are described in detail in the following.
Purpose and scope of processing of personal data by Google and on your rights and possibilities to change settings regarding privacy, please consult the privacy policy of Google https://policies.google.com/privacy?hl=en-US .
In Google´s privacy policy as well as in ours, you can find more information on the in the following mentioned cookies.
The data collected by Google are assessed on OMV´s behalf in order to analyse how our website is used. According to Google, the (anonymized) IP-address transmitted by your browser is not merged with other Google data. A merger can only happen in case the IP-address is not transmitted in an anonymous way and you are logged into your Google account.
Google Analytics is used on the OMV website to evaluate the use of our website as well as to optimize our online presence. For this purpose, Google is using Cookies. The information generated by the cookie about the use of the website such as browser type/version, operating system, the previously visited page, IP-address, time of the server request are usually transferred to a Google server and stored there.
OMV uses Google Tag Manager as a tool to administer websites tags on a dashboard. Tags are used for tracking in online marketing. The Tag Manager itself is a cookie-less domain and does not process any personal data, as it is only used to manage other Google Marketing services in our online offering. The Tag manager ensures the triggering of other tags, which may collect data. However, the Tag Manager is not accessing these data. In case there has been a deactivation on domain or cookie level, the deactivation remains for all tracking tags, which are implemented via the Tag Manager.
OMV is using Google reCAPTCHA in order to assess for the sake of security of our website, whether you are a human and no robot or other spam software. Google evaluates this according to the following data: IP-address of the terminal device, the website visited by you , on which the reCAPTCHA is integrated in, date and duration of visit, browser, operating system, date, language settings, java script objects and Google account, in case you dispose over such an account and you are logged in at the same time as you visit our website, movement of mouse over the reCAPTCHA field.
OMV uses Google Doubleclick for the purpose of analyzing, optimizing and the economically operating our online offering by displaying you advertisements across multiple websites. This is done by using a speudonymousidentification number (pID), which is assigned to your browser. This pID enables the service to recogniu which ads have already been displayed on you device and which ads have been viewed. The cookies, which are used for this purpose, do not contain any personal data.
More information on the Cookies used on our website, you may find in our Cookie Policy embedded in our Cookie banner.
OMV is using Google Fonts because they are web optimized and save data volume. This leads to a shorter loading time of the website and a consistent look on all terminal devices and common browsers. When using Google Fonts, your IP-address, language settings, screen resolution and type of browser is transmitted to Google. It is not entirely transparent whether these data are also stored. Apart from this uncertainty, Google is able to rate the popularity of fonts due to the collected usage data. The results are published on Google´s internal analytics pages, e.g. Google Analytics.
More information on Google Fonts can be found here: https://developers.google.com/fonts/faq
Cookies
We collect information from you as a user of our website through the use of cookies in order to make our website more user-friendly, effective and secure. This includes your IP-address (anonymized), browser type, language settings, operating system, type of device, domain name, domain host, date and time. The legal basis for this is your consent, which you express by the appropriate settings of your browser or device to allow cookies or by choosing the respective settings in our Cookie banner. This consent can be revoked anytime. The setting of Cookies is according to Art. 6 para 1 lit. f GDPR also based on our legitimate interest insofar as it is technically absolutely necessary in order to use offered services accessed by you.
More information about the use of cookies on this website and their purposes, as well as your options to control or block the cookies, you find in our Cookie banner. Currently, we are using the following cookies:
Technical Necessary Cookies
Technically necessary cookies are used to enable the technical operation of a website and make it functional for you. The use is based on our legitimate interest to provide a technically flawless website. However, you can generally disable the use of cookies in your browser.
| Name | Purpose | Issuer | Validity | Domain |
|---|---|---|---|---|
| (ID) | ensures the functionality and usability of the page and is used to track errors. | 1 hour | www.omv.tn | |
| ZEHIC | ensures the functionality and usability of the page and is used to track errors. | 4 minutes | www.omv.tn | |
| cookieconsent_mode | ensures the functionality and usability of the page and is used to track errors. | DataReporter GmbH | 12 months | www.omv.tn |
| cookieconsent_status | ensures the functionality and usability of the page and is used to track errors. | DataReporter GmbH | 12 months | www.omv.tn |
Statistic-Cookies
Statistics cookies collect information about how websites are used to improve their attractiveness, content and functionality. A use takes place only with your consent and only as long as you have not deactivated the respective cookie.
| Name | Purpose | Issuer | Valdity | Domain |
|---|---|---|---|---|
| _ga | Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant. | 1 year | omv.tn | |
| _ga_(GA4-ID) | Contains information to help distinguish users from the page. Gathers data about user visits, such as which pages are relevant. | 1 year | omv.tn |
Marketing-Cookies
Marketing cookies come from external advertising companies and are used to collect information about the websites visited by the user. A use takes place only with your consent and only as long as you have not deactivated the respective cookie.
| Name | Purpose | Issuer | Validity | Domain |
|---|---|---|---|---|
| NID | registers a unique ID that identifies and recognizes the user. Used for targeted advertising. | www.google.com |
While hosting our website, all data related to operating our website are stored. This is necessary in order to make the operation of the website possible. Thus, all data are processed on the basis of our legitimate interests according to Art. 6 para 1 lit. f GDPR to optimize our website.
Due to technical reasons, in particular in order to guarantee a functioning and secure web presence, we are processing technical necessary data on accesses on our website in so-called server-log-files. Your browser is transmitting those automatically to us.
The following data are protocolled:
• Website visited
• Browser type and version
• Operating system
• Websites you visited before ours
• Hostname of the accessing computers
• Time of server request
• Amount of data sent
This data are not connected to natural personen and are only used for evaluation and improvement of our website. These data are only transmitted to our Website provider. A connection or aggregation of these data with other data sources does not take place. In case our website is used in an illegal way, we reserve the right to examine the data subsequently. The processing of data is based on our legitimate interest according to Art. 6 para 1 lit. f GDPR to provide for a technical flawless presentation and optimization of our website.
Data are deleted after fulfilling the purpose, normally within a few days, in case there is no need to store data as evidence. In this case, data will be stored until the issue is finally resolved.
We process the data that you provide us with in your correspondence in order to answer your inquiries, requests or complaints. We obtained your personal data for this purpose based on your freely given consent. The expression of your consent derives neither from legal, nor contractual obligations. However, if you do not provide your personal data, we are unable to answer your inquiries, requests or complaints.
In order to conduct promotional games and award prizes to the winners, we process the data provided by you by completing and submitting the appropriate entry forms.
We obtained personal data for this purpose based on your freely given consent. The expression of your consent derives neither from legal, nor contractual obligations. However, if you do not provide us with your personal data, it is not possible to participate in promotional games and raffles. Details of the respective promotional game/raffle are stated in the respective terms and conditions.
By signing up for our e-mail newsletter on our websites, the personal data provided by you upon registration will be stored by us and used to send the selected newsletter and, in the case of your prior express consent, to receive advertising. We only send our newsletter to the e-mail address provided by you. The revocation of your consent to receive the newsletter is possible any time by using the opt-out option, which can be found in the newsletter or via privacy@omv.com.
We process the data you provide us with to inform you about our products and services (for example through a newsletter) and to analyze the effectiveness of our advertising campaigns.
If you provided us with your e-mail address when purchasing any of our products or services, we may use your e-mail address to provide you with information about similar products or services based on our legitimate interest in informing you about our products and services.
We obtained your personal data for this purpose based on your freely given consent. The expression of your consent derives neither from legal, nor contractual obligations. However, if you do not provide us with your personal data, it is not possible to receive about our products and services.
We process your information that you provide to us as part of your participation in surveys, market surveys, or customer satisfaction surveys.
The expression of your consent derives neither from legal, nor contractual obligations. However, if you do not provide us with your personal data, it is not possible to participate in such surveys or studies.
We only transfer your data restrictively.
In order to achieve the above under point III stated purposes your data may be shared with the following categories of recipients:
• Technical maintenance companies;
• Auditors and inspectors;
• Lawyers;
• Authorities and courts;
• Analysts and search engine operators;
• Call center service providers;
• Advertising and social media agencies;
• Operator of social media platforms;
• Web analytics services;
• Provider of surveys or market surveys / customer inquiries;
• Acquirer of parts of the business to OMV if your data is part of the
• are acquired assets;
• OMV Group companies;
• Petrol station partners
As part of the data processing described above, transmitted transmission of personal data to recipients in countries outside the European Union (so-called third countries) may take place. We only transfer your data to (i) countries for which the EU Commission has determined that they provide an adequate level of data protection (ii) to recipients who are certified under the EU-US Privacy Shield Framework, or (iii) we take measures to ensure that the respective recipient provides an adequate level of data protection (in particular by concluding EU Standard Contractual Clauses).
We process your personal data as long as reasonably necessary to achieve the under point III mentioned purposes and in addition in accordance with the legal obligations for storage and documentation, which result among others from the Austrian Civil Code (ABGB) and the Austrian Business Code (UGB) or for asserting, exercising or defending legal claims.
Generally, your data will be deleted after withdrawing your consent or objecting to the processing of your data. Therefore, processing of a possible application procedure needs to be completed and provided that the storage of data is not necessary to fulfill a legal obligation or to assert, exercise or defend legal claims. Further processing will only take place if you have expressly consented to the further use of your data or if we have reserved the right to process the data in excess thereof under the permission of applicable laws.
Instead of deleting your data, it is possible that the data may be made anonymous. In this case, any personal reference will irretrievably be removed, which is why the deletion obligations under data protection law also cease to apply. In this case, the restoring of personal reference is not possible anymore.
According to current data protection laws, you enjoy the following rights regarding the processing of personal data:
• Right of access (information about the data we process about you),
• Right to rectification (correction of incorrect data),
• Right to restriction of processing (limitation of data processing),
• Right to data portability,
• Right to object as well as to the
• Right to withdrawal of consent and the
• Right to erasure (data deletion - "right to be forgotten").
If the processing of your personal data is based on our legitimate interest, you have the right, to object any time to the processing of your data for reasons arising out of the particular situation; this applies in particular to the processing of data for the purpose of direct marketing.
If the processing of your data is based on your consent, you have the right to withdraw the consent at any time with future effect. Such withdrawal shall not affect the lawfulness of the data processing up to the date of withdrawal.
In order to exercise the aforementioned rights, please contact us via the contact details stated above in point I.
If you believe that our processing of your data is violating applicable data protection laws or if your privacy rights have otherwise been violated, please contact us using the contact details provided in point I above. In this way, we get to know and understand your concerns and can respond accordingly. You also have the right to file a complaint with the national competent data protection authority.
Due to the further development of our website and offers about it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can call up and print out the current privacy policy on our website at any time.